SHIPPING
SHIP METHODS
Orders are processed from Barcelona, Spain. We offer free shipping on all orders in Spain Mainland along with standard option for international orders.
SHIPPING TIMES
Standard 1-2 business days (for orders placed by 4pm EST Monday-Friday) excluding holidays. Orders received on weekends and holidays will be processed the next business day.
SHIPMENT TRACKING
You can track your order with the tracking information provided in your shipment notification e-mail.
CHANGING SHIPPING ADDRESS
Shipping addresses cannot be changed once you have the tracking information.
LOST OR STOLEN PACKAGES
If you believe that your package was lost or stolen, please contact us with subject: Lost Package.
International Shipping
SHOPPING
International customers can browse the site and check-out in Euro.
SHIPPING
We offer standard shipping (via Seur) to the destination country.
The exact available shipping options for your country will be presented during checkout.
DUTIES & TAXES
Prices are not inclusive of import duties and taxes. This is determined by each country and we have no control over these costs. You will be responsible for paying the required duties & taxes upon delivery. Please note that the shipping carrier may not release the package without payment for duties & taxes.
DELIVERY TIMES
Depending on the destination country and shipping method chosen, international orders can take between 1 to 11 days to deliver. (for orders placed by 4pm EST Monday-Friday) excluding holidays. Orders received on weekends and holidays will be processed the next business day.
Shipping Expenses
WORLDWIDE
SPAIN (MAINLAND) – FREE SHIPPING
PORTUGAL – FREE SHIPPING
BALEARIC ISLANDS – 6.13€
CANARY ISLANDS / CEUTA AND MELILLA – 10.87€
EUROPE 1 – 8.50€ – 1-2 working days.
EUROPE 2 – 9.75€ – 1-2 working days.
UNITED STATES – 15€ – 2 working days.
VENEZUELA – 4.95€
CANADA & AMERICA – 16.50€ – 2-4 working days.
REST OF THE WORLD – 17.50€ – 2-11 working days.
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EUROPE 1: Austria, Belgium, Bulgaria, Czech Rep., Denmark, Finland, France, Germany, Greece, Hungary, Italy, IrelandLithuania, Latvia, Luxembourg, Monaco, Netherlands, Poland, Romania, San Marino, Slovakia, Slovenia, Sweden, UK., Vatican City.
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EUROPE 2: Bosnia & Herz., Croatia, Guernsey, Isle of Man, Jersey, Liechtenstein, Norway, Serbia, Switzerland.
EXCEPTIONS
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For logistical reasons shippings in Andorra, Guiana, Syria, Sudan, Bonaire are not available for the moment.
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Door-to-door service only to the capital of Russia, Algeria, Morocco, Tunisia, Nicaragua, Palestine.